Ed Haggerty, Founder and Principal Consultant
Global customer experience, call center sales and operations expert.

Channel Management

We have the skills necessary to drive sales, manage operations and professional services to grow your  company to a multi-national enterprise. EDH Consulting can create and negotiate partner agreements, reseller price lists and training programs for direct and indirect sales and technical support.


         We will inspire Directors and staff in all phases of Operations. Product Management,

Technical Support, Product Development...

Program Management

Delivery and Software issues? We will strategize with Executive Management and Team Leads to identify and resolve customer facing challenges. By coordinating with company resources we bring the  focus on customer satisfaction.

Call Center Technology

Technical Support Operations

Agile Software Development Process

Strategic Planning

Customer Relations

Training Curriculum

Workforce Management

Website Design